Â鶹Íø

Become proficient in the daily operations of a business and prepared to put your knowledge to work making things run smoothly. You will have knowledge and skills in customer service, computer software, project management, accounting, human resources, and ethics.

Semester 1

• Customer Service
• Digital Communications
• Introduction to Business
• Introduction to Computers
• The College Experience
• Math course

Semester 2

• Administrative Office Applications
• Composition I or

  Written Communication in the Workplace
• Human and Work Relations or

  Introduction to Psychology or

  Introduction to Sociology
• Introduction to Accounting or

  Financial Accounting
• Principles of Management

Semester 3

• Business Ethics
• Fundamentals of Oral Communication or

  Public Speaking
• Human Resource Management
• Workplace Professionalism

Semester 4

• Business Law
• Intermediate Computer Business Applications
• Problems and Issues in Supervision and Management
• Project Management Basics

Electives

• Business Field Experience
• Composition II
• Composition II: Technical Writing
• Computer Accounting
• Identity and Inequity in U.S. Society
• Management Decision Making
• Payroll Accounting
• Personal Finance
• Principles of Macroeconomics
• Principles of Marketing
• Principles of Microeconomics
• Small Business Management
• Training and Employee Development

Explore Courses, Details, and Costs

Microsoft Office Specialist (MOS) Certification

Demonstrate your expertise by earning an industry-recognized Microsoft Office Specialist (MOS) certification. With MOS certification, you can highlight your proficiency in Microsoft 365 Apps and advance your career.

Available certifications include:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

Earn a Microsoft Office Specialist: Associate (Microsoft 365 Apps) Certification

To earn this certification, pass three of the following exams:

• Microsoft Word (Microsoft 365 Apps)
• Microsoft Excel (Microsoft 365 Apps)
• Microsoft PowerPoint (Microsoft 365 Apps)
• Microsoft Outlook (Microsoft 365 Apps)

Advance to Expert Level

You can take your skills further by earning an Expert Certification in:

• Microsoft Word Expert (Microsoft 365 Apps)
• Microsoft Excel Expert (Microsoft 365 Apps)

Maximize your Microsoft Office proficiency by earning Associate or Expert certifications, allowing you to showcase advanced skills and gain a competitive edge.

Master Project Management: In this class, you will do more than read a book. You will look at real-life stories to see how big jobs get done. You will learn the exact steps to lead a team and finish difficult tasks from start to finish.

Get Real Work Experience: Take your learning beyond the classroom. An optional elective internship course provides a competitive edge through direct industry engagement and is a great way to build your resume.

Stand out from your peers in your job search with your portfolio. Develop your resume, cover letter and other documents and sharpen your interview skills.

This a partial list of employers who have hired Administrative Office Management graduates:

• CBE Group, Waterloo, IA
• CUNA Mutual Group, Waverly, IA
• Dutton Daniels Hines Kalkhoff Cook & Swanson, Waterloo, IA
• Â鶹Íø, Waterloo, IA
• John Deere, Waterloo, IA
• Kirkwood Community College, Cedar Rapids, IA
• Target Distribution Center, Cedar Falls, IA
• The VGM Group, Waterloo, IA
• Veridian Credit Union, Waterloo, IA
• Waterloo Juvenile Public Defender Office, Waterloo, IA
• Waterloo Community School District, Waterloo, IA

Many Administrative Office Management program courses are also required in other business programs at Â鶹Íø allowing you to double major or transfer into another program.

You can get right to work after your program. Or, if you plan to earn an associate degree and go on to earn a bachelor’s degree, consider your transfer options.

Upper Iowa University

Â鶹Íø has an articulation agreement with Upper Iowa University to transfer your Administrative Office Management credits to the and programs. Check out to learn more.

University of Northern Iowa

There is a documented pathway to . Check out to learn more.

If you’re interested in transferring, you must work closely with an academic advisor here and at the transfer institution. This is important to ensure courses transfer and you meet program requirements.

Plan your transfer