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Mental Health Services

Private Counseling & Support

Occasionally you may encounter situations in your life that affect your learning environment. When these situations arise, counseling is available to provide short-term assistance, and in some cases, referral to community resources for long-term help.

Talk with a Licensed Mental Health Practitioner

Meeting individually with a licensed professional counselor in a private setting can help you to clarify thoughts and feelings, develop problem-solving skills and coping strategies, and to construct a plan for the future.

The Student Health Clinic provides free confidential counseling services with a licensed mental health practitioner. Insurance will not be billed for counseling services.

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Mental Health Counselor Ali Sheahan, LMHC

Ali Sheahan has been a therapist in multiple settings during her career. She enjoys working alongside you as you navigate your mental health journey.

How We Can Help You

Our counselor is available to help you with:

  • Stress management
  • Depression
  • Anxiety
  • Suicidal thoughts
  • Personal/social problems
  • Family problems
  • Relationship issues
  • Eating disorders
  • Concerns with domestic violence or abuse
  • Sexual harassment or assault
  • Post traumatic stress disorder
  • Substance abuse counseling with referral available
  • Test anxiety
  • Anger
  • Personal struggles with self-worth, self-acceptance, etc.
  • Homesickness
  • Life transitions

Please contact the Student Health Clinic to schedule an appointment.

Mental Health Resources

Stanley-Brown Safety Plan

Suicide Safety Plan

myPlan Intimate Partner Violence Safety Planning

Calm — Sleep, Meditate, Relax (free)

Calm Harm — Manage Self Harm ($)

Healthy Minds Program (free)

Insight Timer — Meditation App (free)

Smiling Mind: Mental Wellbeing (free)

Daylio Journal — Daily Diary Mood Tracker (free)

If you are in immediate danger, call 911 or go to your nearest Emergency Department.

Emergency Departments

  • Mercy One Waterloo: 3421 W. 9th Street, Waterloo
  • Mercy One Cedar Falls: 515 College Street, Cedar Falls
  • UnityPoint–Allen Hospital: 1825 Logan Avenue, Waterloo

Resources You Can Call

  • 24/7 Crisis Hotline: 988
  • Elevate Black Hawk County Mobile Crisis Response: 1-855-581-8111
  • Lifeline ofrece 24/7, servicios gratuitos español: 1-888-628-9454
  • For TTY Users: Use your preferred relay service or dial 711, then 988
  • The Trevor Project LGBTQ+ Crisis Hotline: 1-866-488-7386
  • Trans Lifeline: 1-877-565-8860
  • Veterans Crisis Line: 988 then Press 1

Resources You Can Text

  • 24/7 Crisis Text Line: Text HOME to 741-741
  • Black Hawk County Elevate Mobile Crisis Response: Text 855-895-8398
  • Lifeline Chat: Text 988
  • The Trevor Project LGBTQ+ Crisis Text Line: Text “START” to 678-678
  • Veterans Crisis Line: Text 838-255

Allen Hospital Mental Health Walk-In Clinic

212 W. Dale Street, Suite 100, Waterloo (Entrance 6B)
319-226-2106

Pathways Walk-In Clinic

3362 University Avenue, Waterloo
319-235-6571

Hours: Monday–Thursday 8–11 AM, 1–4 PM. Friday 8–11 AM.

Elevate Walk-In Clinic

405 E. 5th Street, Waterloo
Call for appointment: 833-370-0719

Black Hawk Grundy Mental Health

3251 W. 9th Street, Waterloo
Call for appointment: 319-234-2893

Contact Us

Student Health Clinic

Main Campus
Health Education and Services Center (left door entrance)
319-296-4224
319-406-4036 (fax)
Email the Student Health Clinic

Regular Hours — Summer 2026

Monday 8:30 AM – 4 PM *
Tuesday 8:30 AM – 5 PM *
Wednesday 8:30 AM – 4 PM *
Thursday 8:30 AM – 4 PM *
Friday 8:30 AM – 12 PM

* Closed 12 – 1 PM Monday – Thursday

Hours are subject to change depending on staff availability.